Grand Resort Bad Ragaz
"We have been working with The Assistant Company since 2003 and are delighted with our experience with the Reservation Assistant system. Our IT system landscape is very complex and has grown steadily over the past few years. Reservation Assistant is one of our most important IT solutions and it has grown with us, trouble-free. We use Reservation Assistant to manage our guests’ activities throughout our resort. This includes the spa, the medical health centre, the public thermal spa, two golf courses and six restaurants. We also use The Assistant Company´s system to manage our voucher sales and contract management. At all times, meeting our guests' requirements remains our top priority. For example, our customers can plan their entire stay online; the best thing about this being that the treatments are booked directly into the system without any effort of our employees. All the options and functions, which will be continuously developed and optimized, mean that Reservation Assistant delivers exactly what I expect from it."
Ronny Schieler, System Manager, Grand Resort Bad Ragaz